At the MIT Center for Transportation & Logistics

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Smart Staffing: Right People Right Place Right Pace

Authors:
Andrea Vega, Sutherland Wiggins
MIT Supply Chain Management Program (SCM)



Summary:
Our partner struggles to align warehouse staffing across departments with short-term demand forecasts. To address this, we developed a labor scheduling optimization model that translates forecasted job demand into department-level staffing recommendations. The model identifies surpluses and shortages, accounts for skills and availability, and guides managers in reallocating resources to maximize demand fulfillment.


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