At the MIT Center for Transportation & Logistics

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Zero-Touch Order-to-Cash Enabled by Predictive Analytics

Authors:
Aishwarya Johal, Md Abu SAYEM
Luxembourg Supply Chain Management Program (LSCM)



Summary:
This project uses predictive analytics on air cargo shipment data to classify Order-to-Cash (O2C) transactions. This data-driven approach enables “Zero-Touch” auto-approval for low-risk cases, drastically improving finance efficiency by focusing manual review only on identified exceptions.


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