Cost-to-serve structuring and roadmap to maturity in global FMCG company

Authors:
Gabriel de la Vallina, Victor Ferreira
Zaragoza Supply Chain Management Program (ZLC)

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Summary:
This project focuses on developing a Cost-to-Serve framework to enhance profitability and operational efficiency in the food industry. By defining maturity levels, identifying key cost components, and creating a practical roadmap, the initiative aims to standardize processes across business units and guide them toward optimization.


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